Mo Al-Taqatqa
Email: mohammed@altaqatqa.com
Address: Calgary, AB, Canada, T2Y4T5
Project Manager | Business Development | Team Lead | Sales Manager
Summary

Experienced professional with over 12 years of expertise in diverse industries, including Banking, Education, Finance, Space Tech/AgTech (SaaS), Telecommunications, and IT. Recently completed the Project Management Professional (PMP) certificate from Google, reinforcing a solid foundation in project management.

Proficient in market research, business development, and delivering persuasive presentations to secure project approvals and buy-ins. Adept at delivering projects on time and within budget while prioritizing quality and client satisfaction. Adaptable problem-solver with a commitment to professional growth and excellence in the field.


Skills

• Stakeholder Management
• Budgeting and Cost Control
• Communication and Reporting

• Project Planning and Scheduling
• Scope Management
• Risk Management
• Quality Management
• Vendor and Supplier Management

• Hiring and Training
• Employee Development
• Negotiation and Conflict Resolution
• Fundraising
Education

Google - Coursera
Project Management Professional Certification 2023

The Hashemite University
Bachelor's degree, English Language and Literature, General 2007 - 2011


Work Experience
CDI College - Calgary, AB
Admissions Manager
Jun 2022 - May 2023

  • Led a team of over 10 admissions representatives, setting expectations, providing ongoing coaching, and conducting interviews and hiring.
  • Achieved a 25% increase in the percentage of students starting and staying within the first 6 months.
  • Provided leadership and support to admissions staff, ensuring consistent achievement of company targets.
  • Managed student documentation and files, enabling timely program starts.
  • Tracked and reported weekly activities, including leads, appointments, interviews, and enrollments
  • Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
EOS Data Analytics - Kyiv, Ukraine/USA
Partner Sales Manager
EOS Data Analytics, a part of the Noosphere Ventures investment portfolio, is a trusted global provider of AI-powered satellite imagery analysis.

Nov 2021 - Jun 2022

  • Managed custom projects such as Yield Prediction, Crop Type Classification Maps, Field Boundaries Detection, Harvest Dynamics Monitoring, and Advanced Soil Moisture Mapping.
  • Expanded the network of partners and resellers worldwide, collaborating with marketing and product departments to enhance the product and drive sales.
  • Hosted webinars and podcasts and did interviews to promote the company to potential partners.
  • Oversaw and mentored sales advisors, ensuring exceptional customer service and achievement of sales goals.
  • Participated in demos and meetings with potential partners, managing the deal life cycle from first meeting to closing.
  • Attracted new partners through impactful product presentations and proposals.
  • Built strong commercial relationships with new partners and resellers.
  • Developed scalable prospecting strategies to reach decision-makers and acquire new partners.
  • Collaborated with internal departments to meet partners' demands and ensure successful project delivery.
  • Tracked key metrics, including quarterly sales results, CRM updates, and annual forecasts.
Self Employed
Fundraising Consultant
Aug 2019 - Jun 2022

  • Provided expert fundraising consulting services to clients, helping them identify and secure funding opportunities.
  • Developed and executed fundraising strategies tailored to each client's unique needs.
  • Cultivated strong relationships with clients and maintained existing client relationships.
  • Conducted comprehensive market research to inform fundraising strategies.
  • Prepared and delivered compelling presentations and proposals to potential donors and investors.
  • Maintained accurate records of sales activity using CRM systems.
  • Worked with High Net Worth Individuals and Family Offices.

Enehano Solutions - Prague, Czech Republic (Remote)
Sales Operations Manager (Short-Term Contract)
Jun 2021 - Nov 2021

  • Managed sales data using Salesforce CRM and other software systems.
  • Provided statistical studies and models for the Sales Department.
  • Identified, designed, and implemented process improvements.
  • Developed and maintained reports, Key Performance Indicators (KPIs), and sales forecasting models.
  • Assisted Sales Leaders with pipeline inspections and opportunity assessments.
  • Created and maintained sales policies, procedures, training manuals, and resource material
  • Assisted in the development of Enterprise Account onboarding processes.
Grammig Advisory - Zürich, Switzerland (Remote)
Business Development Manager/Associate EMEA
Aug 2019 - Jan 2021

  • Worked with High Net Worth Individuals and Family Offices.
  • Conduct market research and identify potential clients.
  • Cultivate strong relationships with new clients while maintaining existing client relationships.
  • Collate and analyze market research data to inform sales strategy.
  • Identify and pursue new business opportunities.
  • Prepare and deliver presentations and proposals to potential clients.
  • Maintain accurate records of sales activity in the CRM system.
  • Achieve sales targets and contribute to the overall growth of the company.
  • Produced and held fundraising webinars for start-ups.
  • Identified business prospects through cold calling, networking, marketing, and leads database.
  • Improved marketing plans and sales strategies processes to maximize business development.
  • Created and improved business pipeline using cold and warm techniques.
    Dubai Islamic Bank - Dubai, United Arab Emirates
    Branches Sales and Service/Senior Sales Advisor
    Mar 2015 - Sep 2018

    • Worked with High Net Worth Individuals and Family Offices.
    • Increased the branch sales from 400k AED a month to 3.5 million AED within 3 years period.
    • Meet or exceed sales targets set by the Branch Sales Manager/Branch Manager.
    • Prioritize delivering exceptional customer service and responsiveness to Consumer Banking customers.
    • Sell a variety of bank products to increase the bank's total portfolio.
    • Foster and maintain strong relationships with existing clients while also seeking out new business opportunities.
    • Identify and address the needs and concerns of customers, offering appropriate solutions and guidance.
    • Keep customers informed of new products, services, and promotional activity.
    • Collaborate closely with the team to provide prompt and excellent service to the bank's customers.

      Etisalat - Dubai, United Arab Emirates
      Senior Customer Care Representative
      Nov 2013 - Feb 2015

      • Supported high net worth customers (Prestige Clients) by resolving any issues they may have and offering additional Etisalat products for purchase.
      • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
      • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
      • Maintained high satisfaction score by consistently resolving first-call issue
      • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
      Axiom Telecom - Jeddah, Saudi Arabia
      Team Lead
      Oct 2011 - Nov 2013

      • Oversaw the operation of three mobile shop-in-shop, developed and implemented sales strategies and promotions, and maintained high-quality standards in accordance with International Standards Organization guidelines.
      • Monitored team progress and enforced deadlines.
      • Collaborated with the management team to implement new work procedures or policies.
      • Fostered positive employee relationships through communication, training and development coaching.
      • Counted inventory, resolved discrepancies and completed paperwork to keep the system accurate and curren
      • Created and distributed monthly, quarterly and annual reports to management regarding performance.